Gone are the old queues of eager customers lining up in China’s cities, selling to Chinese customers has become a challenge. The quality of your customer’ services is going to be key for your sales, explains retail analyst Ben Cavender in CKGSB Knowledge.Read More →

The decision to close down German retailer Media Markt in China shows – yet again – a profound lack of understanding on how the market in China works, tells business analyst Ben Cavender in the China Daily.Read More →

Working with start ups can have great benefits, but CMR-associate Ben Cavender warns also for the risks of smaller, starting companies, he tells ZDNet. The might overpromise and underdeliver.Read More →

Business apps can companies help to increase productivity, if they are willing to introduce them. Ben Cavender, associate principal of the China Market Research Group (CMR) sees chances for users are high in Asia, he tells ZDNet. ZDNet: Ben Cavender, associate principal at China Market Research Group (CMR), highlighted thatRead More →

The fight for talent is heating up in China, as the pool of labor resources dries up. And Chinese companies are winning from the multinationals. A staff turnover of 20% was already considered to be normal, explains Ben Cavender in Forbes India.Read More →